Big Lots (BIG) NPS Statistics 2024

-12 14.3%

1M 14.3% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Costco COST	51 0%
	Dollar Tree DLTR	-4 0%
	Target TGT	37 0%
	Macy's M	-10 0%
	Best Buy BBY	-2 0%

Month over Month

Net promoter score (-100 - 100).

Oct 2024	-14	16.7%
Sep 2024	-12	0%
Aug 2024	-12

What is the Net Promoter Score (NPS) of Big Lots?

Big Lots faces challenges with a Net Promoter Score (NPS) of -12, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is Big Lots performing compared to its industry peers?

Big Lots underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of Big Lots changed since last month?

The NPS of Big Lots has increased by 14.3% since last month, indicating an improvement in customer satisfaction and loyalty.

Why is it important for an investor in Big Lots to monitor NPS?

Monitoring a negative NPS for Big Lots is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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