Similar companies
| Company | NPS | |
|---|---|---|
 |
CostcoCOST |
51 0% |
 |
Dollar TreeDLTR |
-6 0% |
 |
Macy'sM |
-10 0% |
 |
Dollar GeneralDG |
-16 0% |
Month over Month
Net promoter score (-100 - 100).
| Dec 2024 | -14 | |
| Nov 2024 | -12 | |
| Oct 2024 | -14 | |
| Sep 2024 | -12 |
What is the Net Promoter Score (NPS) of Big Lots?
Big Lots faces challenges with a Net Promoter Score (NPS) of -14, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Big Lots performing compared to its industry peers?
Big Lots underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Big Lots changed since last month?
There has been no change in the NPS of Big Lots since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Big Lots to monitor NPS?
Monitoring a negative NPS for Big Lots is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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