Similar companies
| Company | NPS | |
|---|---|---|
 |
MastercardMA |
28 0% |
 |
Western UnionWU |
-17 0% |
 |
VisaV |
34 0% |
Month over Month
Net promoter score (-100 - 100).
| Oct 2024 | 15 | |
| Sep 2024 | 14 | |
| Aug 2024 | 14 |
What is the Net Promoter Score (NPS) of Discover?
Discover has a Net Promoter Score (NPS) of 12. While positive, it suggests potential areas for improvement in customer satisfaction.
Analyzing NPS, how is Discover performing compared to its industry peers?
Discover underperforms its industry peers when it comes to NPS, ranking in the 35th percentile.
How has the NPS of Discover changed since last month?
The NPS of Discover has decreased by 20% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Discover to monitor NPS?
Investors in Discover should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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