Similar companies
| Company | NPS | |
|---|---|---|
 |
SunrunRUN |
-74 |
 |
NRG EnergyNRG |
18 |
What is the Net Promoter Score (NPS) of Duke Energy?
Duke Energy faces challenges with a Net Promoter Score (NPS) of -16, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Duke Energy performing compared to its industry peers?
Duke Energy underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Duke Energy changed since last month?
The NPS of Duke Energy has increased by 11.1% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in Duke Energy to monitor NPS?
Monitoring a negative NPS for Duke Energy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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