Month over Month
Net promoter score (-100 - 100).
| Nov 2024 | -14 | |
| Oct 2024 | -14 | |
| Sep 2024 | -14 | |
| Aug 2024 | -14 |
What is the Net Promoter Score (NPS) of Duke Energy?
Duke Energy faces challenges with a Net Promoter Score (NPS) of -13, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of Duke Energy changed since last month?
The NPS of Duke Energy has increased by 7.1% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in Duke Energy to monitor NPS?
Monitoring a negative NPS for Duke Energy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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