Similar companies
| Company | NPS | |
|---|---|---|
 |
NRG EnergyNRG |
14 0% |
 |
Enphase EnergyENPH |
15 |
Month over Month
Net promoter score (-100 - 100).
| Sep 2024 | -14 | |
| Aug 2024 | -14 | |
| Jul 2024 | -14 |
What is the Net Promoter Score (NPS) of Duke Energy?
Duke Energy faces challenges with a Net Promoter Score (NPS) of -14, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Duke Energy performing compared to its industry peers?
Duke Energy underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Duke Energy changed since last month?
There has been no change in the NPS of Duke Energy since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Duke Energy to monitor NPS?
Monitoring a negative NPS for Duke Energy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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