Similar companies
| Company | NPS | |
|---|---|---|
 |
AmazonAMZN |
47 0% |
 |
WalmartWMT |
8 0% |
 |
EtsyETSY |
-8 0% |
Month over Month
Net promoter score (-100 - 100).
| Sep 2024 | -6 | |
| Aug 2024 | -6 | |
| Jul 2024 | -6 |
What is the Net Promoter Score (NPS) of eBay?
eBay faces challenges with a Net Promoter Score (NPS) of -6, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is eBay performing compared to its industry peers?
eBay underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of eBay changed since last month?
There has been no change in the NPS of eBay since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in eBay to monitor NPS?
Monitoring a negative NPS for eBay is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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