Similar companies
Company | NPS | |
---|---|---|
Trade DeskTTD |
33 | |
HubSpotHUBS |
38 5.6% |
Month over Month
Net promoter score (-100 - 100).
Sep 2024 | -30 | |
Jul 2024 | -30 | |
Jun 2024 | -30 |
What is the Net Promoter Score (NPS) of Groupon?
Groupon faces challenges with a Net Promoter Score (NPS) of -30, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Groupon performing compared to its industry peers?
Groupon underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Groupon changed since last month?
There has been no change in the NPS of Groupon since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Groupon to monitor NPS?
Monitoring a negative NPS for Groupon is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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