Similar companies
| Company | NPS | |
|---|---|---|
 |
SprinklrCXM |
10 0% |
Month over Month
Net promoter score (-100 - 100).
| Nov 2024 | -30 | |
| Oct 2024 | -30 | |
| Sep 2024 | -30 |
What is the Net Promoter Score (NPS) of Groupon?
Groupon faces challenges with a Net Promoter Score (NPS) of -33, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Groupon performing compared to its industry peers?
Groupon underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Groupon changed since last month?
The NPS of Groupon has decreased by 10% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Groupon to monitor NPS?
Monitoring a negative NPS for Groupon is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
Sign up and get more insights on Groupon.
