Month over Month
Net promoter score (-100 - 100).
| Nov 2024 | -30 | |
| Oct 2024 | -30 | |
| Sep 2024 | -30 |
What is the Net Promoter Score (NPS) of Groupon?
Groupon faces challenges with a Net Promoter Score (NPS) of -33, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of Groupon changed since last month?
The NPS of Groupon has decreased by 10% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Groupon to monitor NPS?
Monitoring a negative NPS for Groupon is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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