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What does the customer reviews score for W.W. Grainger indicate?
Based on customer reviews, it appears there is room for improvement in customer satisfaction. A score of 28 suggests that many customers have had negative experiences.
Analyzing Customer reviews, how is W.W. Grainger performing compared to its industry peers?
W.W. Grainger underperforms its industry peers when it comes to Customer reviews, ranking in the 30th percentile.
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