What is the Net Promoter Score (NPS) of LendingClub?
LendingClub faces challenges with a Net Promoter Score (NPS) of -46, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of LendingClub changed since last month?
The NPS of LendingClub has increased by 9.8% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in LendingClub to monitor NPS?
Monitoring a negative NPS for LendingClub is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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