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What is the Net Promoter Score (NPS) of Oscar Health?
Oscar Health faces challenges with a Net Promoter Score (NPS) of -8, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of Oscar Health changed since last month?
The NPS of Oscar Health has decreased by 14.3% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Oscar Health to monitor NPS?
Monitoring a negative NPS for Oscar Health is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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