Similar companies
| Company | NPS | |
|---|---|---|
 |
PelotonPTON |
32 0% |
 |
Academy Sports + OutdoorsASO |
3 200% |
Month over Month
Net promoter score (-100 - 100).
| Sep 2024 | -32 | |
| Aug 2024 | -32 | |
| Jul 2024 | -32 |
What is the Net Promoter Score (NPS) of Planet Fitness?
Planet Fitness faces challenges with a Net Promoter Score (NPS) of -32, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Planet Fitness performing compared to its industry peers?
Planet Fitness underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Planet Fitness changed since last month?
There has been no change in the NPS of Planet Fitness since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Planet Fitness to monitor NPS?
Monitoring a negative NPS for Planet Fitness is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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