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What is the Net Promoter Score (NPS) of Roku?
Roku has a Net Promoter Score (NPS) of 14. While positive, it suggests potential areas for improvement in customer satisfaction.
Analyzing NPS, how is Roku performing compared to its industry peers?
Roku underperforms its industry peers when it comes to NPS, ranking in the 33rd percentile.
How has the NPS of Roku changed since last month?
The NPS of Roku has increased by 16.7% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in Roku to monitor NPS?
Investors in Roku should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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