Similar companies
Company | NPS | |
---|---|---|
MicrosoftMSFT |
38 0% | |
OracleORCL |
12 0% | |
AdobeADBE |
26 0% | |
IntuitINTU |
16 0% | |
AutodeskADSK |
32 |
Month over Month
Net promoter score (-100 - 100).
Sep 2024 | 51 | |
Aug 2024 | 51 | |
Jul 2024 | 51 |
What is the Net Promoter Score (NPS) of Spotify?
With a strong Net Promoter Score (NPS) of 51, Spotify demonstrates excellent customer loyalty and a solid base of satisfied customers.
Analyzing NPS, how is Spotify performing compared to its industry peers?
Spotify overperforms all of its industry peers when it comes to NPS, having a higher NPS than any of its peers.
How has the NPS of Spotify changed since last month?
There has been no change in the NPS of Spotify since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Spotify to monitor NPS?
For an investor in Spotify, monitoring a high NPS (above 50) is crucial as it suggests strong customer loyalty and satisfaction, often leading to higher customer retention rates and potentially better financial performance.
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