Similar companies
| Company | NPS | |
|---|---|---|
 |
SteelcaseSCS |
45 2.2% |
What is the Net Promoter Score (NPS) of Wayfair?
Wayfair faces challenges with a Net Promoter Score (NPS) of -52, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Wayfair performing compared to its industry peers?
Wayfair underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Wayfair changed since last month?
There has been no change in the NPS of Wayfair since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Wayfair to monitor NPS?
Monitoring a negative NPS for Wayfair is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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