Month over Month
Net promoter score (-100 - 100).
| Nov 2024 | -4 | |
| Oct 2024 | -7 | |
| Sep 2024 | -6 |
What is the Net Promoter Score (NPS) of Petco?
Petco faces challenges with a Net Promoter Score (NPS) of -6, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Petco performing compared to its industry peers?
Petco underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Petco changed since last month?
The NPS of Petco has decreased by 50% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Petco to monitor NPS?
Monitoring a negative NPS for Petco is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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