Best Buy (BBY) NPS Statistics 2024

-20%

1M 0% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Costco COST	51 3.8%
	Dollar Tree DLTR	-4 0%
	Target TGT	37 2.8%
	Big Lots BIG	-11 8.3%
	Macy's M	-10 25%

Month over Month

Net promoter score (-100 - 100).

Sep 2024	-2	0%
Aug 2024	-2	0%
Jul 2024	-2	0%
Jun 2024	-2

What is the Net Promoter Score (NPS) of Best Buy?

Best Buy faces challenges with a Net Promoter Score (NPS) of -2, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is Best Buy performing compared to its industry peers?

Best Buy underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of Best Buy changed since last month?

There has been no change in the NPS of Best Buy since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in Best Buy to monitor NPS?

Monitoring a negative NPS for Best Buy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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