Best Buy (BBY) NPS Statistics 2025

-2 50%

1M 50% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Target TGT	35 0%
	Walgreens WBA	-7 12.5%
	Kroger KR	0 0%
	Bath & Body Works BBWI	38 0%
	Warby Parker WRBY	17

Month over Month

Net promoter score (-100 - 100).

Sep 2025	-4	100%
Aug 2025	-2	0%
Jul 2025	-2	0%
Jun 2025	-2

What is the Net Promoter Score (NPS) of Best Buy?

Best Buy faces challenges with a Net Promoter Score (NPS) of -2, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is Best Buy performing compared to its industry peers?

Best Buy underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of Best Buy changed since last month?

The NPS of Best Buy has increased by 50% since last month, indicating an improvement in customer satisfaction and loyalty.

Why is it important for an investor in Best Buy to monitor NPS?

Monitoring a negative NPS for Best Buy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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