Similar companies
Company | NPS | |
---|---|---|
CostcoCOST |
51 0% | |
Dollar TreeDLTR |
-4 0% | |
TargetTGT |
37 0% | |
Big LotsBIG |
-12 14.3% | |
Macy'sM |
-10 0% |
Month over Month
Net promoter score (-100 - 100).
Oct 2024 | -2 | |
Sep 2024 | -2 | |
Aug 2024 | -2 |
What is the Net Promoter Score (NPS) of Best Buy?
Best Buy faces challenges with a Net Promoter Score (NPS) of -2, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Best Buy performing compared to its industry peers?
Best Buy underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Best Buy changed since last month?
There has been no change in the NPS of Best Buy since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Best Buy to monitor NPS?
Monitoring a negative NPS for Best Buy is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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