Similar companies
Company | NPS | |
---|---|---|
![]() |
CostcoCOST |
50 0% |
![]() |
Dollar TreeDLTR |
-7 0% |
![]() |
TargetTGT |
37 0% |
![]() |
Macy'sM |
-12 0% |
![]() |
Best BuyBBY |
-2 0% |
Month over Month
Net promoter score (-100 - 100).
Mar 2025 | -1 | |
Feb 2025 | 1 | |
Jan 2025 | 1 | |
Dec 2024 | 1 |
What is the Net Promoter Score (NPS) of Kroger?
Kroger faces challenges with a Net Promoter Score (NPS) of -1, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Kroger performing compared to its industry peers?
Kroger underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Kroger changed since last month?
There has been no change in the NPS of Kroger since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Kroger to monitor NPS?
Monitoring a negative NPS for Kroger is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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