Similar companies
Company | NPS | |
---|---|---|
Dollar TreeDLTR |
-4 20% | |
TargetTGT |
36 0% | |
Big LotsBIG |
-12 0% | |
Macy'sM |
-8 0% | |
Best BuyBBY |
-2 0% |
Month over Month
Net promoter score (-100 - 100).
Aug 2024 | 53 | |
Jul 2024 | 53 | |
Jun 2024 | 55 |
What is the Net Promoter Score (NPS) of Costco?
With a strong Net Promoter Score (NPS) of 53, Costco demonstrates excellent customer loyalty and a solid base of satisfied customers.
Analyzing NPS, how is Costco performing compared to its industry peers?
Costco overperforms all of its industry peers when it comes to NPS, having a higher NPS than any of its peers.
How has the NPS of Costco changed since last month?
There has been no change in the NPS of Costco since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Costco to monitor NPS?
For an investor in Costco, monitoring a high NPS (above 50) is crucial as it suggests strong customer loyalty and satisfaction, often leading to higher customer retention rates and potentially better financial performance.
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