Macy's (M) NPS Statistics 2024

-10 25%

1M 25% 3M 25%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Costco COST	51 3.8%
	Dollar Tree DLTR	-4 0%
	Target TGT	37 2.8%
	Big Lots BIG	-11 8.3%
	Best Buy BBY	-2 0%

Month over Month

Net promoter score (-100 - 100).

Sep 2024	-8	0%
Aug 2024	-8	0%
Jul 2024	-8

What is the Net Promoter Score (NPS) of Macy's?

Macy's faces challenges with a Net Promoter Score (NPS) of -10, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is Macy's performing compared to its industry peers?

Macy's underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of Macy's changed since last month?

The NPS of Macy's has decreased by 25% since last month, suggesting a decline in customer satisfaction or loyalty.

Why is it important for an investor in Macy's to monitor NPS?

Monitoring a negative NPS for Macy's is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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