Booking.com (BKNG) NPS Statistics 2024

-20%

1M 0% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	TripAdvisor TRIP	24
	Expedia EXPE	5
	Norwegian Cruise Line NCLH	3 0%
	Airbnb ABNB	22 8.3%
	Trivago TRVG	21

Month over Month

Net promoter score (-100 - 100).

Oct 2024	-2	0%
Sep 2024	-2	0%
Aug 2024	-2

What is the Net Promoter Score (NPS) of Booking.com?

Booking.com faces challenges with a Net Promoter Score (NPS) of -2, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is Booking.com performing compared to its industry peers?

Booking.com underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of Booking.com changed since last month?

There has been no change in the NPS of Booking.com since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in Booking.com to monitor NPS?

Monitoring a negative NPS for Booking.com is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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