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What is the Net Promoter Score (NPS) of Netgear?
Netgear faces challenges with a Net Promoter Score (NPS) of -24, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Netgear performing compared to its industry peers?
Netgear underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Netgear changed since last month?
The NPS of Netgear has increased by 7.7% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in Netgear to monitor NPS?
Monitoring a negative NPS for Netgear is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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