Month over Month
Net promoter score (-100 - 100).
| Oct 2024 | -12 | |
| Sep 2024 | -13 | |
| Jul 2024 | -13 | |
| Jun 2024 | -13 |
What is the Net Promoter Score (NPS) of Pearson?
Pearson faces challenges with a Net Promoter Score (NPS) of -13, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of Pearson changed since last month?
The NPS of Pearson has decreased by 8.3% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Pearson to monitor NPS?
Monitoring a negative NPS for Pearson is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
Sign up and get more insights on Pearson.
