American Airlines (AAL) NPS Statistics 2024

170%

1M 0% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Delta Air Lines DAL	43 2.3%
	JetBlue Airways JBLU	-13 18.2%
	Alaska Air ALK	32 3%
	Southwest LUV	46 0%
	Spirit Airlines SAVE	-56 0%

Month over Month

Net promoter score (-100 - 100).

Oct 2024	17	0%
Sep 2024	17	0%
Aug 2024	17

What is the Net Promoter Score (NPS) of American Airlines?

American Airlines has a favorable Net Promoter Score (NPS) of 17, indicating a healthy balance of satisfied customers.

Analyzing NPS, how is American Airlines performing compared to its industry peers?

American Airlines underperforms its industry peers when it comes to NPS, ranking in the 37th percentile.

How has the NPS of American Airlines changed since last month?

There has been no change in the NPS of American Airlines since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in American Airlines to monitor NPS?

Investors in American Airlines should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.

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