Southwest (LUV) NPS Statistics 2024

480%

1M 0% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Delta Air Lines DAL	44 2.3%
	JetBlue Airways JBLU	-11 0%
	Alaska Air ALK	33 6.5%
	American Airlines AAL	17 0%
	Spirit Airlines SAVE	-56 0%

Month over Month

Net promoter score (-100 - 100).

Sep 2024	48	0%
Aug 2024	48	0%
Jul 2024	48

What is the Net Promoter Score (NPS) of Southwest?

With a strong Net Promoter Score (NPS) of 48, Southwest demonstrates excellent customer loyalty and a solid base of satisfied customers.

Analyzing NPS, how is Southwest performing compared to its industry peers?

Southwest overperforms all of its industry peers when it comes to NPS, having a higher NPS than any of its peers.

How has the NPS of Southwest changed since last month?

There has been no change in the NPS of Southwest since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in Southwest to monitor NPS?

Investors in Southwest should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.

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