Alaska Air (ALK) NPS Statistics 2024

32 3%

1M 3% 3M 3.2%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Delta Air Lines DAL	43 2.3%
	JetBlue Airways JBLU	-13 18.2%
	Southwest LUV	46 0%
	American Airlines AAL	17 0%
	Spirit Airlines SAVE	-56 0%

Month over Month

Net promoter score (-100 - 100).

Oct 2024	33	6.5%
Sep 2024	31	0%
Aug 2024	31

What is the Net Promoter Score (NPS) of Alaska Air?

Alaska Air has a favorable Net Promoter Score (NPS) of 32, indicating a healthy balance of satisfied customers.

Analyzing NPS, how is Alaska Air performing compared to its industry peers?

Alaska Air overperforms a majority of its industry peers when it comes to NPS, ranking in the 70th percentile.

How has the NPS of Alaska Air changed since last month?

The NPS of Alaska Air has decreased by 3% since last month, suggesting a decline in customer satisfaction or loyalty.

Why is it important for an investor in Alaska Air to monitor NPS?

Investors in Alaska Air should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.

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