What is the Net Promoter Score (NPS) of Chegg?
Chegg has a Net Promoter Score (NPS) of 5. While positive, it suggests potential areas for improvement in customer satisfaction.
How has the NPS of Chegg changed since last month?
The NPS of Chegg has decreased by 16.7% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Chegg to monitor NPS?
Investors in Chegg should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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