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What is the Net Promoter Score (NPS) of Chegg?
Chegg has a Net Promoter Score (NPS) of 5. While positive, it suggests potential areas for improvement in customer satisfaction.
Analyzing NPS, how is Chegg performing compared to its industry peers?
Chegg underperforms its industry peers when it comes to NPS, ranking in the 12th percentile.
How has the NPS of Chegg changed since last month?
The NPS of Chegg has increased by 66.7% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in Chegg to monitor NPS?
Investors in Chegg should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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