Similar companies
| Company | NPS | |
|---|---|---|
 |
Cars.comCARS |
40 5.3% |
 |
CarMaxKMX |
-6 0% |
 |
AutoNationAN |
-49 0% |
 |
HertzHTZ |
-34 2.9% |
Month over Month
Net promoter score (-100 - 100).
| Oct 2024 | -27 | |
| Sep 2024 | -27 | |
| Aug 2024 | -27 |
What is the Net Promoter Score (NPS) of Carvana?
Carvana faces challenges with a Net Promoter Score (NPS) of -27, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Carvana performing compared to its industry peers?
Carvana underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Carvana changed since last month?
There has been no change in the NPS of Carvana since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Carvana to monitor NPS?
Monitoring a negative NPS for Carvana is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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