CarMax (KMX) - NPS

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-50%
Net promoter score (-100 - 100).

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Month over Month

Net promoter score (-100 - 100).

Mar 2025 -5
Feb 2025 -5
Jan 2025 -6
Dec 2024 -6

What is the Net Promoter Score (NPS) of CarMax?

CarMax faces challenges with a Net Promoter Score (NPS) of -5, indicating dissatisfaction among a significant portion of its customers.

How has the NPS of CarMax changed since last month?

There has been no change in the NPS of CarMax since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in CarMax to monitor NPS?

Monitoring a negative NPS for CarMax is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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The analytics provided are estimates and not a substitute for professional advice. All investments involve risks, including possible capital loss.
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