CarMax (KMX) NPS Statistics 2024

-60%

1M 0% 3M 0%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	Carvana CVNA	-27 0%
	Cars.com CARS	38
	AutoNation AN	-49 4.3%
	Avis CAR	-35 5.4%
	Hertz HTZ	-35 0%

Month over Month

Net promoter score (-100 - 100).

Sep 2024	-6	0%
Aug 2024	-6	0%
Jul 2024	-6

What is the Net Promoter Score (NPS) of CarMax?

CarMax faces challenges with a Net Promoter Score (NPS) of -6, indicating dissatisfaction among a significant portion of its customers.

Analyzing NPS, how is CarMax performing compared to its industry peers?

CarMax underperforms its industry peers when it comes to NPS, ranking dead last.

How has the NPS of CarMax changed since last month?

There has been no change in the NPS of CarMax since last month, indicating steady customer satisfaction and loyalty levels.

Why is it important for an investor in CarMax to monitor NPS?

Monitoring a negative NPS for CarMax is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.

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