Similar companies
| Company | NPS | |
|---|---|---|
 |
BlockSQ |
25 0% |
 |
AffirmAFRM |
-7 0% |
What is the Net Promoter Score (NPS) of H&R Block?
H&R Block faces challenges with a Net Promoter Score (NPS) of -18, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is H&R Block performing compared to its industry peers?
H&R Block underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of H&R Block changed since last month?
The NPS of H&R Block has increased by 10% since last month, indicating an improvement in customer satisfaction and loyalty.
Why is it important for an investor in H&R Block to monitor NPS?
Monitoring a negative NPS for H&R Block is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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