Similar companies
| Company | NPS | |
|---|---|---|
 |
Ross StoresROST |
7 12.5% |
 |
TapestryTPR |
42 2.4% |
 |
Urban OutfittersURBN |
14 0% |
What is the Net Promoter Score (NPS) of Kohl's?
Kohl's faces challenges with a Net Promoter Score (NPS) of -1, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Kohl's performing compared to its industry peers?
Kohl's underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Kohl's changed since last month?
There has been no change in the NPS of Kohl's since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Kohl's to monitor NPS?
Monitoring a negative NPS for Kohl's is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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