Similar companies
Company | NPS | |
---|---|---|
VerizonVZ |
8 0% | |
T-MobileTMUS |
-4 0% |
Month over Month
Net promoter score (-100 - 100).
Apr 2024 | -17 | |
Mar 2024 | -17 | |
Feb 2024 | -19 |
What is the Net Promoter Score (NPS) of AT&T?
AT&T faces challenges with a Net Promoter Score (NPS) of -19, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is AT&T performing compared to its industry peers?
AT&T underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of AT&T changed since last month?
The NPS of AT&T has decreased by 11.8% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in AT&T to monitor NPS?
Monitoring a negative NPS for AT&T is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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