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| Company | NPS | |
|---|---|---|
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28 0% |
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34 0% |
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What is the Net Promoter Score (NPS) of Western Union?
Western Union faces challenges with a Net Promoter Score (NPS) of -17, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Western Union performing compared to its industry peers?
Western Union underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Western Union changed since last month?
The NPS of Western Union has decreased by 13.3% since last month, suggesting a decline in customer satisfaction or loyalty.
Why is it important for an investor in Western Union to monitor NPS?
Monitoring a negative NPS for Western Union is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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