Airbnb (ABNB) NPS Statistics 2024

22 8.3%

1M 8.3% 3M 8.3%

Net promoter score (-100 - 100).

Similar companies

Company		NPS
	TripAdvisor TRIP	24
	Expedia EXPE	5
	Norwegian Cruise Line NCLH	3 0%
	Booking.com BKNG	-2 0%
	Trivago TRVG	21

Month over Month

Net promoter score (-100 - 100).

Oct 2024	24	0%
Sep 2024	24	0%
Aug 2024	24

What is the Net Promoter Score (NPS) of Airbnb?

Airbnb has a favorable Net Promoter Score (NPS) of 22, indicating a healthy balance of satisfied customers.

Analyzing NPS, how is Airbnb performing compared to its industry peers?

Airbnb overperforms a majority of its industry peers when it comes to NPS, ranking in the 92nd percentile.

How has the NPS of Airbnb changed since last month?

The NPS of Airbnb has decreased by 8.3% since last month, suggesting a decline in customer satisfaction or loyalty.

Why is it important for an investor in Airbnb to monitor NPS?

Investors in Airbnb should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.

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