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What is the Net Promoter Score (NPS) of Hawaiian Airlines?
Hawaiian Airlines has a Net Promoter Score (NPS) of 12. While positive, it suggests potential areas for improvement in customer satisfaction.
Analyzing NPS, how is Hawaiian Airlines performing compared to its industry peers?
Hawaiian Airlines underperforms its industry peers when it comes to NPS, ranking in the 25th percentile.
How has the NPS of Hawaiian Airlines changed since last month?
There has been no change in the NPS of Hawaiian Airlines since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Hawaiian Airlines to monitor NPS?
Investors in Hawaiian Airlines should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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