Month over Month
Net promoter score (-100 - 100).
| Oct 2024 | 27 | |
| Sep 2024 | 27 | |
| Aug 2024 | 27 |
What is the Net Promoter Score (NPS) of IBM?
IBM has a favorable Net Promoter Score (NPS) of 27, indicating a healthy balance of satisfied customers.
Analyzing NPS, how is IBM performing compared to its industry peers?
IBM overperforms a majority of its industry peers when it comes to NPS, ranking in the 77th percentile.
How has the NPS of IBM changed since last month?
There has been no change in the NPS of IBM since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in IBM to monitor NPS?
Investors in IBM should watch the NPS closely as it provides insights into customer satisfaction and loyalty, which are important indicators of the company's market position and potential for sustainable growth.
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